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Suggested guidelines for e-mail communication in psychiatric practice.

Kenneth R Silk¹, Joel Yager

¹Department of Psychiatry, University of Michigan Health System, Ann Arbor, Mich., USA. ksilk@umich.edu

The Journal of Clinical Psychiatry

|August 26, 2003

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Physicians can use email for patient communication, but psychiatrists need specific guidelines. Adapting general medical email advice enhances psychiatric practice, focusing on confidentiality and boundaries.

Area of Science:

Medical Informatics
Psychiatric Practice
Physician-Patient Communication

Background:

Physician-patient communication is evolving with email use for administrative and clinical matters.
General physician email guidelines exist but require adaptation for psychiatric practice.
Reviewing existing guidelines informs the development of specialized psychiatric email protocols.

Observation:

Existing general physician email guidelines were reviewed.
Guidelines were assessed for relevance to psychiatric clinical and administrative practice.
Case vignettes illustrated key issues in psychiatric email communication.

Findings:

General medical email guidelines provide a foundation for psychiatric practice.
Psychiatric email communication requires specific attention to confidentiality, tone, and professional boundaries.

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Modified guidelines can address unique psychiatric practice concerns.

Implications:

Email can enhance physician-patient communication and treatment options in psychiatry.
Careful implementation of email is crucial for maintaining therapeutic relationships.
Developing tailored guidelines ensures safe and effective electronic communication in mental healthcare.