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Published on: February 16, 2011
Regulatory compliance issues in behavioral health
1anne.fisk@ey.com
Insights
Behavioral health providers face unique regulatory compliance challenges, primarily in documentation and billing. Improving care quality through research and outcomes-based practice is key to meeting these standards.
Area of Science:
- Healthcare Management
- Behavioral Health Services
- Regulatory Compliance
Background:
- Behavioral health often operates in isolation from other medical specialties.
- This isolation limits the adoption of best practices and solutions from broader medical fields.
- Common compliance issues include documentation, billing, coding, treatment plans, and medical necessity.
Purpose of the Study:
- To highlight the common regulatory compliance challenges in behavioral health.
- To emphasize the link between regulatory compliance and the quality of care.
- To propose methods for improving behavioral health practice alignment with regulations.
Main Methods:
- Review of common regulatory compliance problems in behavioral health.
- Analysis of the relationship between compliance and quality of care.
- Identification of strategies for enhancing provider assessment of compliance efforts.
Main Results:
- Documentation, billing and coding, treatment plans, and medical necessity are primary areas of non-compliance.
- Regulatory compliance is directly correlated with the quality of care provided.
- Providers can evaluate compliance by self-assessment and by measuring care quality.
Conclusions:
- Sound research and outcomes-based practice are essential for improving behavioral health treatment outcomes.
- These evidence-based approaches are the most effective means of aligning behavioral health practice with regulatory requirements.
Abstract:
Behavioral health as a discipline has grappled with regulatory compliance issues on its own, tending to be isolated from other specialties and to benefit little from the mistakes and solutions of the rest of medicine. The most common problems with behavioral health regulatory compliance have to do with documentation, billing and coding, treatment plans, and medical necessity. Regulatory compliance is inextricably linked to quality of care. Providers can assess their compliance efforts by asking themselves a series of questions and, most important, by assessing the quality of the care they provide. Sound research and outcomes-based practice are the best ways to improve outcomes in behavioral health treatment and will be the most effective methods for aligning practice with regulations.
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