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Developing shared decision-making programs to improve the quality of health care
J F Kasper1, A G Mulley, J E Wennberg
1Community and Family Medicine, Dartmouth Medical School, Hanover, NH 03755.
Summary
Patient involvement in medical decisions is crucial. Interactive Shared Decision-Making Programs (SDPs) facilitate this by being fair, accurate, and balanced, improving patient care and practice patterns.
Area of Science:
- Medical Informatics
- Patient Engagement
- Health Services Research
Background:
- Patient involvement in medical decision-making is increasingly recognized as essential for effective healthcare.
- Shared Decision-Making Programs (SDPs) offer an interactive approach to enhance patient engagement.
- Ensuring fairness, accuracy, and balance in SDPs is critical for their acceptance by both patients and clinicians.
Purpose of the Study:
- To describe a well-defined protocol for the development, evaluation, and updating of Shared Decision-Making Programs (SDPs).
- To highlight the importance of patient and physician perception of fairness, accuracy, and balance in SDPs.
- To report on the initial impact and reception of an SDP for benign prostatic hyperplasia.
Main Methods:
- Development of a standardized protocol for creating and refining interactive SDPs.
- Evaluation of an initial SDP focused on benign prostatic hyperplasia (BPH).
- Assessment of the impact of the BPH SDP on clinical practice patterns.
Main Results:
- The developed protocol provides a framework for creating trustworthy SDPs.
- The initial BPH SDP was well-received by both patients and clinicians.
- The BPH SDP demonstrated a measurable impact on established practice patterns.
Conclusions:
- Interactive SDPs are an effective tool for facilitating patient involvement in medical decisions.
- A rigorous protocol ensures SDPs are perceived as fair, accurate, and balanced, promoting adoption.
- Further development and evaluation of additional SDPs are underway, with plans for widespread availability.
Keywords:
Professional Patient Relationship