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Related Experiment Videos

Implementation of a computerized information system in a long-term care facility.

L Pulliam1, J Valentine, J Raymond

  • 1College of Nursing, University of Delaware, Newark 19716.

Computers in Nursing
|September 1, 1992
PubMed
Summary

Implementing computerized nursing information systems requires careful planning and user support. A dedicated nurse systems coordinator is crucial for integrating patient needs with technology and ensuring ongoing user assistance for successful adoption.

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Area of Science:

  • Health Informatics
  • Nursing Information Systems
  • Long-Term Care Technology

Background:

  • Successful implementation of computerized nursing information systems (NIS) is complex, involving numerous tasks and personnel.
  • Previous models, like Pulliam and Boettcher's six-step process (1989), provide a framework for introducing such systems into healthcare settings.

Purpose of the Study:

  • To describe the real-world implementation process of a computerized NIS in a long-term care facility.
  • To identify critical factors for successful NIS implementation, focusing on the implementation phase.

Main Methods:

  • A case study approach was used to document the implementation of a NIS in a 124-bed long-term care facility.
  • The study focused on the practical execution of the implementation phase, detailing the steps and challenges encountered.

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Main Results:

  • The implementation process highlighted the necessity of a dedicated systems coordinator.
  • This coordinator must be a professional nurse with a strong understanding of patient needs and the ability to bridge clinical practice with IT capabilities.
  • Ongoing user support was identified as a key component for system adoption and effectiveness.

Conclusions:

  • A professional nurse acting as a systems coordinator is vital for the successful integration of NIS in long-term care.
  • This role facilitates the alignment of clinical requirements with system functionalities and ensures continuous user support, optimizing the benefits of the computerized system.