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Breaking bad news
1Department of General Practice, University of Otago, Dunedin, New Zealand.
Objective:
To investigate the importance of a sympathetic approach to breaking bad news in the doctor-patient relationship.
Data Sources:
Worldwide surveys of views on truth disclosure by health care professionals, the public, and patients with cancer and other diseases.
Study Selection:
Surveys using a Medline Computer Search were identified.
Data Extraction:
Twenty-two questionnaire studies.
Data Synthesis:
The data obtained demonstrate trends of an increasing wish since 1950 on the part of patients, the public and doctors for more openness.
Conclusions:
The skills necessary for breaking bad news well can be acquired through organised undergraduate and postgraduate education which emphasises a good working doctor-patient relationship.
Insights
A sympathetic approach to breaking bad news is crucial for the doctor-patient relationship. Education can enhance these essential communication skills for healthcare professionals.
Area of Science:
- Medical Communication
- Doctor-Patient Relationship
Background:
- The manner in which medical information, particularly bad news, is communicated significantly impacts the doctor-patient relationship.
- Historical trends indicate evolving expectations regarding truth disclosure in healthcare.
Purpose of the Study:
- To investigate the significance of a sympathetic approach when delivering bad news.
- To explore the role of communication skills in maintaining a positive doctor-patient relationship.
Main Methods:
- A comprehensive review of worldwide surveys was conducted.
- Utilized Medline Computer Search to identify 22 relevant questionnaire studies.
- Included perspectives from healthcare professionals, the public, and patients with various diseases.
Main Results:
- Data reveals a consistent trend since 1950 showing an increased desire for openness among patients, the public, and doctors.
- Evidence suggests a growing preference for transparent communication in healthcare settings.
Conclusions:
- Effective breaking bad news requires specific skills that can be learned.
- Organized undergraduate and postgraduate medical education should prioritize communication skills and the doctor-patient relationship.
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