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Workers' attitude toward the occupational physician.
1Institute of Social Medicine, Vrije Universiteit, Amsterdam, The Netherlands.
Summary
Workers perceive occupational health services (OHS) differently based on company and employee factors. Unclear responsibilities of occupational physicians regarding company versus employee needs negatively impact OHS evaluations.
Area of Science:
- Occupational Health
- Organizational Psychology
Background:
- Workers' perceptions of occupational health services (OHS) are crucial for service effectiveness.
- Understanding these perceptions across different company contexts is limited.
Purpose of the Study:
- To investigate workers' opinions on OHS in three Dutch companies.
- To compare OHS evaluations based on company characteristics and employee variables.
- To identify factors influencing the perceived role of occupational physicians.
Main Methods:
- Survey research involving workers from three Dutch companies.
- Analysis of worker evaluations of OHS.
- Correlation of OHS perception with company characteristics and employee health status.
Main Results:
- Workers distinguish between occupational and curative physicians' roles.
- Management relations are seen as inherent to OHS.
- Uncertainty about the occupational physician's dual responsibility (to employee and company) leads to negative OHS evaluations.
Conclusions:
- Worker perceptions of OHS are influenced by company and individual factors.
- Clarity on the occupational physician's role is essential for improving OHS credibility.
- Recommendations are proposed to enhance the reputation and trustworthiness of OHS.