Ten leadership steps to a smooth facility upgrade

Leading a medical treatment facility (MTF) through the construction phases of a major upgrade, repair, or any sizable facility project is a challenging and complex endeavor. The Executive Staff can make the process easier on everyone and ensure the final product is in tune with the MTFs needs by taking positive leadership actions. This article describes the effective actions discovered during a 2.5-year-long total MTF upgrade of the 52 Tactical Fighter Wing (TFW) Clinic. These actions involved promulgating a broad systems view of the process, establishing philosophies and criteria, promoting team work, involving customers, and building consensus among the staff.