Financial success under PPS: how to beat the odds, Part II

Whether you are a publicly held company or a small mom and pop agency, you have to maximize both efficiency and productivity while maintaining patient satisfaction and staff morale. In the new world of home care, this is a tall order. In the first installment of this two part series, which ran in the July 2002 issue of CARING the author reviewed the dimensions of financial success, issues of length of stay and episode of care, resource utilization planning, and reducing overhead. This second part covers overall productivity, clinical productivity, and management strategies to synergize financial success under the prospective payment system.