Flexible working time systems--the process of design and implementation

Examples of the design and implementation processes of flexible working time systems are derived from a counselling project in North Rhine-Westphalia, Germany. The practical cases shown represent a diversity of variable or flexible working time systems according to different branches and different anticipated aims to reach with flexibility. For companies flexibility should improve or at least consolidate their economic situation, and for employees flexibility should result in a beneficial effect on health, family and social life. Three examples of counselling practice are reported in this paper, each case representing a different approach to flexibility in working time. To avoid overtime an industrial production plant expanded the weekly operating time without increasing the employees working time. For this purpose shifts off had to be planned. To provide a continuous service one department of a service company changed from duty on call to regular shifts on weekends. Responsibility in handling the new working times was assigned to the team. In an old people's home working times were designed according to the irregular demands throughout the day, in combining full and part-time jobs adequately.