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[The public system for dealing with incidental accidental report in Tokyo Metropolitan Government]
1Section of Medical Safety, Public Health Bureau, Tokyo Metropolitan Government.
Abstract:
How to prevent medical adverse events and augment the public's confidence in healthcare has become an urgent one of the highest-priority medical policy issues in Japan. Accident reports for administrative organs are very usefully for patient safety, but are not concerned with the legal duty required under the Medical Act Law. Extending previous work, we established the public system following. First, we gave notice all hospital in Tokyo Metropolitan how incidental range should be reported. Second, we established "neutral center for collect incidental reports". Third, we established "Tokyo Metropolitan Patients' Advisory Service" that collects patient's complaints. We convince that cooperative actions with administrative organ, hospital and patients are very usefully for patient safety and should be extending in Japan.
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