Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

CSCW-based system development methodology for health-care information systems.

Gamini Weerakkody1, Pradeep Ray

  • 1Department of Public Health & Community Medicine, University of Sydney, Westmead Hospital, Westmead NSW 2145, Australia. gamini@cmed.wsahs.nsw.gov.au

Telemedicine Journal and E-Health : the Official Journal of the American Telemedicine Association
|November 13, 2003
PubMed
Summary

Improving healthcare quality requires effective communication. This study examines group communication patterns in patient care, highlighting the impact of Computer-Supported Collaborative Work (CSCW) on quality of service (QoS).

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Global eHealth, Social Business and Citizen Engagement: A Natural Convergence?

Studies in health technology and informatics·2018
Same author

Tablet-Based Well-Being Check for the Elderly: Development and Evaluation of Usability and Acceptability.

JMIR human factors·2017
Same author

Global eHealth, Social Business and Citizen Engagement.

Studies in health technology and informatics·2017
Same author

Identification and Progression of Heart Disease Risk Factors in Diabetic Patients from Longitudinal Electronic Health Records.

BioMed research international·2015
Same author

Coronary artery disease risk assessment from unstructured electronic health records using text mining.

Journal of biomedical informatics·2015
Same author

Impact of data quality assessment on development of clinical predictive models.

Studies in health technology and informatics·2015

Area of Science:

  • Health Informatics
  • Computer-Supported Collaborative Work (CSCW)
  • Sociology of Health

Background:

  • Healthcare organizations are adopting integrated delivery systems for high-quality care.
  • Telemedicine and electronic patient records (EPR) are crucial for cost-effective, high-quality healthcare.
  • Effective communication mechanisms are vital for teamwork and quality of service (QoS) in healthcare.

Purpose of the Study:

  • To investigate group communication patterns within a patient service environment.
  • To identify tools and techniques for enhancing collaboration in healthcare using CSCW principles.
  • To understand the impact of communication on the quality of service (QoS) in distributed healthcare systems.

Main Methods:

  • A detailed case study of group communication patterns was conducted.

Related Experiment Videos

  • An ethnographic approach was employed to analyze communication dynamics.
  • Principles of Computer-Supported Collaborative Work (CSCW) were applied.

    • Main Results:

    • Poor communication negatively impacts the quality of service (QoS) in healthcare teamwork.
    • Awareness and responsiveness are critical factors in dynamic collaborative healthcare environments.
    • Understanding group communication is essential for developing effective CSCW architectures in healthcare.

    Conclusions:

    • Effective communication strategies are fundamental to improving healthcare quality.
    • CSCW offers a framework for enhancing collaboration and quality of service in distributed healthcare settings.
    • Further research into CSCW-based architectures is needed to address healthcare communication challenges and improve QoS.