Related Experiment Videos
The influence of nurse-sensitive variables on patient satisfaction
1Texas A & M University, Corpus Christi, USA.
AORN Journal
|November 19, 2003
Abstract:
A DESCRIPTIVE STUDY was conducted in an ambulatory surgical unit to explore the influence of selected nurse-sensitive variables on patient satisfaction and compare the reliability and validity of existing instruments that measure patient satisfaction. STUDY RESULTS indicate that age, gender, culture, pain control, and communication affect patient satisfaction in ambulatory care. A reliable tool to measure patient satisfaction is needed to promote improvements in care.
Related Concept Videos
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Communication skills: These are critical characteristics, especially speaking and listening.
Communication skills: These are critical characteristics, especially speaking and listening.
01:30Current Trends in Nursing II
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First, altruism refers to the concern for the welfare and well-being of others without personal...
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First, altruism refers to the concern for the welfare and well-being of others without personal...
01:15Nursing Evaluation
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Section...
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Description
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Communication between nurses and patients...
Communication between nurses and patients...