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Updated: Aug 7, 2026
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Straight talk. New approaches in healthcare
Abstract:
Across the country, 19% of community hospitals are struggling to stay open. Discouraged, many board members and administrators settle for only mediocre financial, operational and clinical performance. But that's a mistake. In this session of Straight Talk, we examine how three northeastern community hospitals turned their fortunes around, going from barely surviving to thriving. The hospitals are: 200-bed North General Hospital, NY, NY; 214-bed Landmark Medical Center, Woonsocket, R.I.; and 368-bed Ellis Hospital, Schenectady, NY.
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