What do patients expect from complete dentures?

An investigation was undertaken with the aim of determining whether patients wearing complete dentures in dental hospital (DH) and dental practice (DP) had different expectations from their dentures, together with their requirements for information about denture construction and oral and denture care.

A total of 214 edentulous patients, with a mean age of 69 years, from DP (125) and DH (89) participated in the questionnaire-based study. A valid questionnaire (P-DEQ) was constructed which demonstrated good test-retest reliability (Cronbach's alpha 0.86). The P-DEQ sought to determine how patients responded to a series of questions related to what dentists are urged to achieve with complete dentures. The questions covered not only what might be termed "normative" expectations but also patients' perceived needs for further information about the stages of prosthodontic treatment and oral or denture care.

Significant differences (p< or =0.001) emerged between the two groups; 82% of the DH group thought it essential that their dentures caused no pain compared with 59% of the DP group; for "absence of slackness" (DH 87%; DP 65%), and "good bite" (DH 82%; DP 55%). No significant differences emerged for the other parameters investigated, but both groups had high expectations for ease of chewing, speech, and good appearance. Differences (p<0.05) between the groups also emerged with respect to the demand for more information regarding the stages involved in denture construction (DH 57%, DP 76%) and how to care for dentures (DH 75%, DP 89%). Large proportions of patients from both groups would prefer to have more information about the selection of teeth (71% DH, 72% DP), and how to care for their mouths (84% DH, 86% DP), but there were no differences between the groups in these parameters.

Most patient expectations appear to equate with the normative view expressed in standard prosthodontic texts. However, expectations may differ not only between individuals but also between patient groups managed in teaching hospital and DP settings. Edentulous patients also need information regarding the stages involved in denture construction and how to care for their mouths and dentures. This may have implications for the management of edentulous patients in DP and dental hospital.