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Multidimensional evaluation of a Clinical Information System for anaesthesiology: quality management, usability, and
Marie-Catherine Beuscart-Zéphir1, Hervé Menu, Fabienne Evrard
1EVALAB, CERIM, Faculté de Médecine, Lille France. mcbeuscart@univ-lille2.fr
Abstract:
This paper describes a multi-dimensional assessment methodology to support the choice and selection process of Clinical Information Systems. The methodology includes 4 evaluation components: Fulfilment of Users Requirements, Usability Inspection, Usability Testing and Performance Evaluation. The methodology is illustrated with the case study of a selection of a CIS for anaesthesiology. It proved to be very efficient and powerful to support the selection process, to enhance users' involvement in the project, and to initiate the necessary re-engineering of the HCI.
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