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Related Experiment Videos

[Why do patients change physicians?].

L Bjerrum, A S Sørensen

    Ugeskrift for Laeger
    |December 7, 1992
    PubMed
    Summary
    This summary is machine-generated.

    Patients often switch general practitioners (GPs) due to service dissatisfaction, poor communication, or limited appointment times. Many women prefer female GPs, while men may seek a GP shared with their family.

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    Area of Science:

    • General Practice
    • Patient Behavior
    • Healthcare Services

    Context:

    • Understanding patient retention and reasons for switching general practitioners (GPs) is crucial for healthcare system planning.
    • Previous research indicates various factors influence patient-doctor relationships, but specific drivers for GP changes require detailed investigation.

    Purpose:

    • To identify and analyze the primary reasons behind patient decisions to change their general practitioner.
    • To explore demographic differences, such as gender, in the motivations for switching GPs.

    Summary:

    • A questionnaire study of 357 patients who changed GPs in 1990 found that 58% responded.
    • Key reasons for changing GPs included dissatisfaction with service quality, insufficient appointment time, and poor doctor-patient communication.

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  • Women (75% of respondents) often preferred female GPs, while men's choices were influenced by family GP preferences.

    • Impact:

    • Findings highlight areas for improving primary care services to enhance patient satisfaction and reduce GP turnover.
    • Understanding patient motivations can inform strategies for better patient retention and healthcare provider-patient relationship management.