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Related Experiment Videos

The Kansas Excellence in Client-Centered Supervision Program: design and initial results.

Richard J Goscha1, Charles A Rapp

  • 1The University of Kansas, School of Social Welfare, Office of Mental Health Research and Training, Lawrence, KS 66044-3184, USA. Rgoscha@KU.edu

Community Mental Health Journal
|January 10, 2004
PubMed
Summary

Community support service supervisors are vital for team performance. A new program offering multiple supports, including training, aims to improve supervisor skills and program outcomes.

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Area of Science:

  • Community Support Services
  • Human Resources Management
  • Organizational Psychology

Background:

  • Supervisors are critical for community support services (CSS) program success.
  • Previous skill-improvement training for supervisors yielded discouraging results.
  • A gap exists in effective support strategies for CSS supervisors.

Purpose of the Study:

  • To describe a novel program designed to enhance CSS supervisor effectiveness.
  • To evaluate the impact of multifaceted support interventions on supervisor performance.
  • To address the limitations of traditional training methods for supervisors.

Main Methods:

  • Implementation of a comprehensive support program for CSS supervisors.
  • Inclusion of multiple support components beyond traditional training.

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  • One-year operational evaluation of the program's outcomes.

    • Main Results:

    • The program demonstrated positive initial outcomes after one year.
    • Specific metrics on skill improvement and program performance are reported.
    • The multifaceted approach showed potential for enhancing supervisor capabilities.

    Conclusions:

    • A comprehensive support program can effectively improve CSS supervisor performance.
    • Multifaceted interventions offer a promising alternative to standard training.
    • Further research is warranted to sustain and expand these positive outcomes.