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Emergency implementation of knowledge management system to support a bioterrorism response
Nedra Y Garrett1, William A Yasnoff, Vibha Kumar
1Public Health Information, Division of Informatics and Knowledge Systems Branch Management, PHPPO/OD, CDC, Atlanta, GA 30341, USA.
AMIA ... Annual Symposium Proceedings. AMIA Symposium
|January 20, 2004
Summary
During public health emergencies, a knowledge management (KM) system aids information dissemination. However, rapid crisis implementation of KM systems may risk long-term sustainability due to bypassed decision-making processes.
Area of Science:
- Public Health
- Information Science
- Emergency Management
Background:
- Public health emergencies necessitate rapid and accurate information dissemination.
- Effective knowledge management is crucial for responding to increased public inquiries during crises.
Purpose of the Study:
- To evaluate the implementation of a knowledge management system during a public health emergency.
- To identify challenges associated with rapid KM system deployment in crisis situations.
Main Methods:
- Implementation of a knowledge management (KM) system by the Public Health Practice Program Office at the Centers for Disease Control and Prevention.
- Response to a high volume of inquiries during the anthrax attacks.
Main Results:
- A KM system was successfully implemented to manage information flow during the anthrax attacks.
- Rapid implementation in crisis situations can pose sustainability challenges.
Conclusions:
- Knowledge management systems can be effectively deployed during public health emergencies.
- Sustainability of KM systems may be compromised by expedited implementation processes that bypass standard decision-making channels.