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Scheduling software in public health practice: from book to bytes and back
1Oregon Health & Science University, Portland, OR, USA.
AMIA ... Annual Symposium Proceedings. AMIA Symposium
|January 20, 2004
Summary
Public health information transfer is crucial, yet its field implementation is poorly understood. This study highlights underutilization of scheduling software by the public health workforce due to privacy and unique scheduling needs.
Area of Science:
- Public Health
- Health Informatics
- Workforce Development
Background:
- Growing emphasis on public health information transfer.
- Limited understanding of practical implementation in the field.
- Need to assess information needs of the public health workforce.
Purpose of the Study:
- To investigate the information needs of the public health workforce.
- To understand barriers to adopting scheduling software in public health settings.
Main Methods:
- Conducted semi-structured interviews with personnel at a country public health department.
- Analyzed qualitative data to identify information needs and challenges.
Main Results:
- Revealed underutilization of existing scheduling software.
- Identified privacy concerns as a barrier to software adoption.
- Noted idiosyncratic scheduling patterns as another impediment.
Conclusions:
- Commercial scheduling software is not fully adopted by the public health workforce.
- Addressing privacy and customizing for unique workflows are key for successful implementation.