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Measuring market orientation: further evidence on Narver and Slater's three-component scale
Subhra Chakrabarty1, Joseph N Rogé
1Department of Marketing, Quantitative Analysis, and Business Law, College of Business and Industry, Mississippi State University, Mississippi State 39762, USA.
Psychological Reports
|February 10, 2004
Abstract:
A mail survey of a national random sample of 2,000 marketing managers was conducted. The data provided by 222 respondents were analyzed to assess the dimensionality of Narver and Slater's 15-item measure of market orientation. A confirmatory factor analysis, using LISREL 8.53, provided support for each of the separate dimensions of customer orientation, competitor orientation, and interfunctional coordination. However, a combined 3-factor model of market orientation was not supported. Directions for research are suggested.