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Related Experiment Videos

Personal & supportive care services: an international perspective on workforce issues.

Agnes Bode1, Miranda Wixon, Ken Wessel

  • 1Homecare Partnership, London, England.

Caring : National Association for Home Care Magazine
|February 12, 2004
PubMed
Summary

Familiehulp implements self-steering teams to value its staff, the largest home care organization in Flanders. Strategies for recruiting and retaining top home care aides are shared, drawing on US experience with an eight-year average tenure.

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Area of Science:

  • Healthcare Management
  • Human Resources in Home Care
  • Organizational Psychology

Background:

  • The home care sector faces challenges in staff retention and recruitment.
  • Familiehulp, a major Belgian home care provider, recognizes employees as key assets.
  • International contexts, including the UK's regulatory changes and US retention rates, offer comparative insights.

Purpose of the Study:

  • To explore the implementation and impact of self-steering teams in a large home care organization.
  • To identify effective strategies for recruiting and retaining high-quality home care personnel.
  • To provide insights into best practices for managing and motivating home care staff.

Main Methods:

  • Case study of Familiehulp's adoption of self-steering teams.

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  • Analysis of recruitment and retention practices in the US home care sector.
  • Review of international home care policy developments (e.g., UK regulations).

    • Main Results:

    • Familiehulp's commitment to staff development through self-steering teams.
    • Successful strategies for achieving an average home care aide tenure of eight years in the US.
    • Contextual understanding of evolving home care regulations and objectives.

    Conclusions:

    • Self-steering teams can enhance employee value and engagement in home care.
    • Effective recruitment and retention are crucial for quality home care service delivery.
    • Cross-national perspectives inform best practices in home care management and workforce development.