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Perceived workload and performance of shift workers.

A Rahman1, S Haque

  • 1Department of Psychology, University of Dhaka, Bangladesh.

Journal of Human Ergology
|June 1, 1992
PubMed
Summary
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This study found a negative correlation between perceived workload and performance quality in jute industry workers. However, factors like shift system, task type, age, and skill level significantly influenced this relationship.

Area of Science:

  • Industrial-Organizational Psychology
  • Occupational Health

Background:

  • The relationship between workload and performance is a key area in occupational health and productivity studies.
  • Understanding moderating factors is crucial for accurate assessment.

Purpose of the Study:

  • To investigate the relationship between perceived workload and performance quality.
  • To determine the influence of shift systems, task types, age, and skill level on this relationship.

Main Methods:

  • A field study involving 279 male blue-collar workers in a jute industry.
  • Data collected via questionnaires.
  • Analysis using zero-order and partial correlation coefficients.

Main Results:

  • A negative correlation was observed between workload and performance.

Related Experiment Videos

  • The strength of this correlation decreased significantly when control variables were applied.
  • Skill level demonstrated the most substantial moderating effect.

    • Conclusions:

    • Control variables jointly impact the workload-performance relationship.
    • Employee skill level is a critical factor influencing performance outcomes.
    • Further research into moderating variables is recommended.