Related Experiment Videos
Breast-feeding problems and telephone consultation
Parents and health care providers may have difficulty obtaining accurate and current information for the management of breast-feeding concerns. This study documents the types of problems that lead family members and health care professionals to seek telephone consultation from a breast-feeding service managed as an activity of a school of nursing faculty practice. During the 6-month study period, calls from 387 individuals (64% mothers and 31% health care providers) were received, for a mean of 64 calls per month. These calls required approximately 9.5 hours monthly to manage. Thirty-one percent of the calls were requests for general information (including stooling and urination or frequency and duration of breast-feeding); an additional 24% requested consultation from or referral to the service. Twenty-five percent of the calls resulted in a consultation with either the clinicians (9.9% inpatient; 9.6% outpatient) or referral to another health care professional (6%). Suggestions for pediatric nurse practitioner practice with breast-feeding mothers and babies were developed from the results of this clinical study.
Parents and health care providers may have difficulty obtaining accurate and current information for the management of breast-feeding concerns. This study documents the types of problems that lead family members and health care professionals to seek telephone consultation from a breast-feeding service managed as an activity of a school of nursing faculty practice. During the 6-month study period, calls from 387 individuals (64% mothers and 31% health care providers) were received, for a mean of 64 calls per month. These calls required approximately 9.5 hours monthly to manage. Thirty-one percent of the calls were requests for general information (including stooling and urination or frequency and duration of breast-feeding); an additional 24% requested consultation from or referral to the service. Twenty-five percent of the calls resulted in a consultation with either the clinicians (9.9% inpatient; 9.6% outpatient) or referral to another health care professional (6%). Suggestions for pediatric nurse practitioner practice with breast-feeding mothers and babies were developed from the results of this clinical study.