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Related Experiment Videos

Finance issue brief: direct access: year end report-2003.

Lillian MacEachern

    Issue Brief (Health Policy Tracking Service)
    |February 19, 2004
    PubMed
    Summary

    Managed care organizations are streamlining referrals to improve satisfaction. Legislators are enacting laws for direct access to specialists, moving away from restrictive referral systems.

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    Area of Science:

    • Healthcare Policy
    • Managed Care
    • Patient Access

    Background:

    • Growing consumer demand for greater flexibility in healthcare referrals.
    • Managed care plans have historically used restrictive referral systems.
    • Early attempts like Point of Service (POS) plans offered more freedom but had limitations.

    Purpose of the Study:

    • To examine the evolving landscape of referral systems in managed care.
    • To understand the impact of consumer demand and legislative action on referral processes.
    • To identify trends in managed care organizations' approaches to specialty access.

    Main Methods:

    • Analysis of current managed care organizational practices regarding referrals.
    • Review of legislative actions mandating direct access or standing referrals.
    • Examination of recommendations from medical organizations like the American Medical Association.

    Main Results:

    • Several large managed care organizations have simplified or removed referral requirements.
    • Legislative measures are increasingly mandating direct access for specific services.
    • The American Medical Association advocates for collaborative guideline development for specialty referrals.

    Conclusions:

    • Managed care is shifting towards more accessible referral systems.
    • A balance is being sought between managed care oversight and patient/provider autonomy.
    • Future referral systems may involve direct access within established clinical guidelines.

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