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Related Experiment Videos

A questionnaire for measuring patient satisfaction to general anesthesia.

Wacharin Sindhvananda1, Ruenreong Leelanukrom, Surasak Juajarungjai

  • 1Department of Anesthesiology, Faculty of Medicine, Chulalongkorn University, Thailand.

Journal of the Medical Association of Thailand = Chotmaihet Thangphaet
|February 20, 2004
PubMed
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A new Thai questionnaire was developed to measure patient satisfaction with general anesthesia. This validated and reliable tool ensures comprehensive assessment of patient experience and can be widely applied.

Area of Science:

  • Anesthesiology
  • Patient Experience Measurement
  • Health Services Research

Background:

  • Assessing patient satisfaction with general anesthesia requires a valid and reliable tool.
  • No standardized Thai version currently exists for this purpose.
  • This study aimed to fill that gap.

Purpose of the Study:

  • To develop and validate a reliable Thai questionnaire for measuring patient satisfaction with general anesthesia.
  • To ensure the tool covers all essential dimensions of patient satisfaction.
  • To provide a culturally relevant instrument for Thai healthcare settings.

Main Methods:

  • Literature review and patient interviews to identify satisfaction dimensions.
  • Item generation based on customer satisfaction principles.

Related Experiment Videos

  • Pilot testing, content validity verification, and item analysis (correlation, missing responses).
  • Reliability assessment using Cronbach's alpha at two distinct hospitals.
  • Main Results:

    • A ten-item final questionnaire was developed.
    • All items demonstrated high correlation ( > 0.5).
    • Cronbach's alpha coefficients were 0.8775 (King Chulalongkorn Memorial Hospital) and 0.7571 (Police General Hospital), indicating good reliability.

    Conclusions:

    • The developed questionnaire is valid and reliable for measuring patient satisfaction with general anesthesia.
    • The tool's generalizability was confirmed through testing at a second hospital.
    • This instrument provides a much-needed resource for assessing patient satisfaction in Thailand.