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Program descriptions: a positive outcome from change.

M J Cogger, L M Williamson

    AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses
    |August 1, 1992
    PubMed
    Summary
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    Standardizing occupational health practices across three hospitals was achieved through a cooperative team effort. This initiative developed a useful framework and quality assurance monitors, turning corporate change into a positive outcome.

    Area of Science:

    • Occupational Health
    • Healthcare Management
    • Quality Assurance

    Background:

    • Organizational restructuring necessitated the standardization of occupational health practices.
    • Existing occupational health programs lacked a unified descriptive framework.
    • Standardization efforts were implemented across three distinct hospital sites.

    Purpose of the Study:

    • To develop a standardized framework for describing key occupational health programs.
    • To identify quality assurance monitors during the program description development process.
    • To foster a positive outcome from corporate change through collaborative tool development.

    Main Methods:

    • Devised a generic framework to describe occupational health programs.
    • Employed a cooperative team effort involving stakeholders from three hospital sites.

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  • Documented the process of developing program descriptions.

    • Main Results:

    • A standardized, generic framework for occupational health programs was successfully created.
    • The development process inherently identified quality assurance monitors.
    • The collaborative approach mitigated the perceived threat of corporate restructuring.

    Conclusions:

    • Standardization of occupational health practice can be effectively achieved through a structured framework.
    • The development of practical tools through teamwork can lead to positive organizational change.
    • Quality assurance can be integrated into occupational health program development.