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Can direct patient referral help the NHS modernisation agenda?
Stuart Thompson1, Richard Winter
1Bedfordshire and Hertfordshire NHS Direct.
Abstract:
Patient referral systems have a direct impact on the patient experience: reducing unnecessary delays and stages relieves a great deal of anxiety. The NHS benefits from more efficient systems, which ease workload and reduce costs. This paper describes a nurse-to-nurse referral project set up by NHS Direct in one area, working with representatives from the local health economy.
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