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Tapping into hospital champions--strategic middle managers
James M Pappas1, Karen E Flaherty, Bill Wooldridge
1College of Business Administration, Oklahoma State University, Stillwater, OK, USA. pappas@okstate.edu
Health Care Management Review
|March 3, 2004
Summary
Middle managers
Area of Science:
- Healthcare Management
- Organizational Behavior
- Social Network Analysis
Background:
- Middle managers play a crucial role in knowledge transfer within healthcare organizations.
- Understanding the factors influencing middle managers' strategic activities is essential for organizational innovation.
Purpose of the Study:
- To investigate the association between middle managers' strategic knowledge and their role in championing alternative ideas.
- To examine how social position moderates the relationship between knowledge and strategic activities in informal networks.
Main Methods:
- Social network analysis was conducted on 89 midlevel healthcare professionals.
- Data were collected on strategic knowledge, idea championing, information synthesis, and social position within informal networks.
Main Results:
- Middle managers' strategic knowledge positively correlates with championing alternative ideas and synthesizing information for upper management.
- The positive association between knowledge and strategic activities is moderated by the manager's social position in informal networks.
Conclusions:
- Strategic knowledge empowers middle managers to drive innovation and facilitate knowledge flow.
- Organizational network structures and a manager's position within them significantly influence their ability to leverage knowledge for strategic purposes.
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