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Special considerations for hiring an office manager.

Laura Sachs Hills1

  • 1merlegerle@aol.com

The Journal of Medical Practice Management : MPM
|March 17, 2004
PubMed
Summary

Choosing the right medical practice office manager is crucial. This guide explores three types—external hires, internal promotions, and super-aides—to help you find the best fit for your practice.

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Area of Science:

  • Healthcare Administration
  • Medical Practice Management

Background:

  • Medical practice office managers vary significantly in experience and origin.
  • Selecting the appropriate manager impacts practice efficiency and operations.

Purpose of the Study:

  • To guide medical practices in choosing the optimal office manager.
  • To analyze the advantages and disadvantages of different manager types.

Main Methods:

  • Description of three distinct office manager profiles: external hires, internal promotions, and 'super-aides'.
  • Evaluation of the characteristics, benefits, and drawbacks of each management type.
  • Inclusion of a checklist of essential candidate characteristics and core responsibilities.

Main Results:

  • The article details the pros and cons of external administrators, internal promotions, and hybrid 'super-aide' roles.
  • Key attributes for evaluating candidates are provided.
  • Essential duties for an office manager's job description are outlined.

Conclusions:

  • Understanding the different types of medical practice office managers is essential for effective hiring.
  • The article provides practical tools to aid in selecting and defining the role of an office manager.

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