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Assessing informatics students' satisfaction with a web-based courseware system.

Todd R Johnson1, Jiajie Zhang, Zhihua Tang

  • 1School of Health Information Sciences, University of Texas Health Science Center at Houston, 7000 Fannin Suite 600, Houston, TX 77030, USA. todd.r.johnson@uth.tmc.edu

International Journal of Medical Informatics
|April 6, 2004
PubMed
Summary
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Student satisfaction with the Prometheus courseware system remained stable across two versions. Usability enhancements in version 5 did not significantly alter user satisfaction ratings for health informatics students.

Area of Science:

  • Health Informatics
  • Human-Computer Interaction
  • Educational Technology

Background:

  • Web-based courseware systems are increasingly vital for medical education and 'just-in-time knowledge' delivery.
  • Assessing user satisfaction is crucial for improving the usability of these educational tools.
  • Previous iterations of the Prometheus system required evaluation to understand user perceptions.

Purpose of the Study:

  • To evaluate health informatics student satisfaction with two versions of the Prometheus web-based courseware.
  • To determine the impact of usability enhancements in Prometheus version 5 compared to version 4.
  • To establish a benchmark for comparing courseware system usability.

Main Methods:

  • Administered the Questionnaire for User Interaction Satisfaction (QUIS) to students.

Related Experiment Videos

  • Collected data at the end of Fall 2001 (Prometheus v4) and Spring 2002 (Prometheus v5).
  • Analyzed overall system satisfaction and 11 specific usability dimensions.
  • Main Results:

    • Students generally reported favorable satisfaction with the Prometheus system across both versions.
    • Satisfaction levels remained relatively stable between Prometheus version 4 and version 5.
    • Usability improvements in version 5 did not yield statistically significant increases in student satisfaction.

    Conclusions:

    • User satisfaction surveys are effective tools for assessing and enhancing courseware usability.
    • Despite enhancements, version 5 did not significantly outperform version 4 in user satisfaction.
    • Continued usability studies are important as courseware systems become integral to clinical information systems.