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Related Experiment Videos

Ethical decision making within the bureaucratic context: a case study.

Kathryn Desai1

  • 1Client Services, Ottawa CCAC, Ste. 100, 4200 Labelle St., Ottawa, ON K1J 1J8, Canada. kathryn.desai@ottawa.ccac-ont.ca

Care Management Journals : Journal of Case Management ; the Journal of Long Term Home Health Care
|April 29, 2004
PubMed
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Balancing service quality and quantity is a key challenge in health and social services. Ethical decision-making in case management offers a framework for transparent care planning and coordination.

Area of Science:

  • Health Services Research
  • Social Work
  • Bioethics

Background:

  • The 21st-century health and social service system faces challenges in balancing service quality with quantity.
  • Increased demand for transparency in policy and practice necessitates ethical decision-making frameworks for practitioners.

Purpose of the Study:

  • To explore the role of ethical decision-making in case management within a bureaucratic context.
  • To provide insights and learning from a case study to inform future practice.

Main Methods:

  • A qualitative case study approach was employed.
  • Analysis focused on ethical decision-making processes within a bureaucratic setting.

Main Results:

  • The case study provided insights into the practical application of ethical decision-making in case management.
Keywords:
Health Care and Public Health

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  • Findings highlight the potential for case management systems to integrate ethical principles.

    • Conclusions:

    • Case management can serve as a model for ethical practice in health and social services.
    • Incorporating ethical decision-making is crucial for effective and transparent care planning and coordination.