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Interviewing skills: a comprehensive approach to teaching and evaluation.

M J Hutter, C I Dungy, G E Zakus

    Journal of Medical Education
    |April 1, 1977
    PubMed
    Summary

    A new objective rating system for health professional students

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    Area of Science:

    • Medical Education
    • Health Professions Training
    • Communication Skills Assessment

    Background:

    • Objective evaluation methods for health professional interviewing skills are developing.
    • Standardized interviews with objective rating systems are emerging.
    • Assessing practical interviewing skills is crucial for effective patient care.

    Purpose of the Study:

    • To evaluate the effectiveness of a practice-oriented interviewing course for health professional students.
    • To measure improvements in data gathering and process skills post-course.
    • To compare skill acquisition between students who completed the course and those who did not.

    Main Methods:

    • Utilized standardized interviews with a formal objective rating system.
    • Assessed health professional students in the Child Health Associate Program.
    • Measured data gathered and process skills used during interviews.

    Main Results:

    • Students completing the course gathered 76% of available data, compared to 47% for the control group.
    • Trained students used 86% of defined process skills, versus 62% for the control group.
    • Significant improvement in interviewing skills was observed post-course.

    Conclusions:

    • The practice-oriented interviewing course significantly enhances health professional students' data gathering and communication skills.
    • Objective rating systems provide reliable metrics for evaluating interviewing proficiency.
    • Standardized interview evaluations are effective tools for medical education assessment.

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