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Exploring relational regulation in computer-mediated (collaborative) learning interaction: a developmental
Chiel van der Puil1, Jerry Andriessen, Gellof Kanselaar
1Department of Educational Sciences, Utrecht University, Utrecht, The Netherlands. c.vanderpuil@fss.uu.nl
Summary
Effective collaborative argumentation relies on interpersonal relationships during synchronous interaction. Structured dialogue systems (SDS) may hinder this by masking social dynamics, leading to relational stress and suspended arguments.
Area of Science:
- Human-Computer Interaction
- Communication Studies
- Social Psychology
Background:
- Collaborative argumentation is crucial for knowledge construction in online environments.
- Synchronous interaction influences the development of interpersonal relationships.
- Existing research often overlooks the impact of interaction structure on relational dynamics.
Purpose of the Study:
- To qualitatively analyze the dependency of effective collaborative argumentation on interpersonal relational aspects.
- To investigate the role of regulatory principles in propelling synchronous interaction.
- To examine the effects of structured dialogue systems (SDS) on social dimensions and argumentation.
Main Methods:
- Qualitative analysis of synchronous interaction data.
- Observation of participants using a structured dialogue system (SDS) versus free chat.
- Identification of regulatory principles governing interaction dynamics.
Main Results:
- Interpersonal relational aspects are critical for effective collaborative argumentation.
- Autoregulation, a form of conservative restraint, is the dominant regulatory principle.
- SDS, while promoting task-focus, diminishes visible social interaction, negatively impacting relationships and potentially suspending argumentation due to relational stress.
Conclusions:
- The social dimension of interaction is vital for maintaining collaborative argumentation.
- Structured dialogue systems may inadvertently create relational strain, hindering productive discourse.
- Further research is needed to balance task-functionality with relational maintenance in computer-mediated communication.