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Effects of expectations about evaluation and peer recommendations on students' ratings
Liora Pedhazur Schmelkin1, Jennifer Hoag, Dana E Liebling
1Office of the Provost, 200 West Library Wing, Hofstra University, Hempstead, NY 11549, USA. Liora.P.Schmelkin@hofstra.edu
Abstract:
Previous research on consumer satisfaction suggests that the anticipation of providing a later evaluation leads to more negative appraisals. Within the context of higher education, the current experiment focused on the evaluation of a presentation and its presenter. College students (35 men, 59 women) were randomly assigned to six conditions regarding evaluative expectations and peer recommendations. Students watched a brief video of a lecture on an educational topic and then evaluated the speaker and presentation. Anticipation of providing evaluations did not influence the subsequent evaluations; however, peers' positive recommendations led to more positive evaluations whereas negative recommendations led to more negative evaluations.
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