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A staffing-effectiveness methodology for analyzing human resource and clinical/service screening indicator data
Jacqueline Sullivan1, Peter Brust, Patricia J Wren
1Department of Nursing Services, Thomas Jefferson University Hospital, Philadelphia, USA. jacqueline.sullivan@mail.tju.edu
Joint Commission Journal on Quality and Safety
|June 24, 2004
Summary
A new method for analyzing hospital staffing effectiveness was developed and tested. This approach uses human resource and clinical data to identify areas for operational and clinical improvement.
Area of Science:
- Healthcare Management
- Nursing
- Health Services Research
Background:
- Academic health centers require effective staffing analysis.
- The Hospital of the University of Pennsylvania developed a novel staffing effectiveness method.
- Key indicators include direct/indirect caregiver data and nursing-sensitive outcomes.
Purpose of the Study:
- To pilot test a new methodology for analyzing staffing effectiveness.
- To identify relationships between human resource and clinical indicators.
- To inform clinical and operational interventions.
Main Methods:
- Quarterly aggregation of unit-based human resource and clinical data.
- Application of statistical process control charts (SPCC) for longitudinal analysis.
- Utilized spider diagrams for interrelational analysis of multiple variables.
Main Results:
- Successful pilot testing of the staffing effectiveness methodology.
- Demonstrated the utility of SPCC and spider diagrams in analyzing complex healthcare data.
- Identified potential relationships between staffing indicators and patient outcomes.
Conclusions:
- The developed methodology provides a framework for analyzing staffing effectiveness.
- Recommendations for clinical and operational interventions were generated.
- This approach can enhance healthcare resource management and patient care quality.