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Related Experiment Videos

Drug information quality assurance program used to appraise students' performance.

M S Restino1, L C Knodel

  • 1North Carolina Baptist Hospital, Pharmacy Department, Winston-Salem 27157.

American Journal of Hospital Pharmacy
|June 1, 1992
PubMed
Summary

A quality assurance program effectively evaluated doctor of pharmacy students

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Area of Science:

  • Pharmacy education
  • Drug information services
  • Quality assurance in healthcare

Background:

  • Evaluating student performance in drug information services is crucial.
  • Objective metrics are needed to assess the quality of student responses.

Purpose of the Study:

  • To implement and assess a quality assurance program for evaluating doctor of pharmacy students.
  • To objectively measure student performance in a drug information service rotation.

Main Methods:

  • Developed two five-point rating scales for judgmental and nonjudgmental drug information responses.
  • Preceptors and requesters evaluated student responses using these scales.
  • Assessed 660 responses from 22 doctor of pharmacy students.

Main Results:

  • Preceptors rated 52.3% of responses as excellent (score of 5).
  • Requesters rated accuracy, completeness, objectivity, and usefulness highly (mean > 4).
  • Timeliness scores were lower but acceptable; interrater reliability was moderate.

Conclusions:

  • A structured quality assurance program offers an objective method for evaluating student performance in drug information services.
  • The program demonstrated effectiveness in assessing student competency and response quality.

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