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Related Experiment Videos

Pediatric nurses may misjudge parent communication preferences.

Elisa J Sobo1

  • 1Center for Child Health Outcomes, Children's Hospital San Diego, Calif 92103, USA. esobo@chsd.org

Journal of Nursing Care Quality
|August 26, 2004
PubMed
Summary

Pediatric nurses often misjudge parents' communication preferences and information needs. A new tool, developed through rapid improvements, helps nurses accurately gauge these preferences, enhancing patient care.

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Area of Science:

  • Pediatric Nursing
  • Healthcare Communication
  • Patient Preferences

Background:

  • Effective communication between healthcare providers and parents is vital in pediatric care.
  • Nurses require efficient methods to understand parents' diverse communication preferences and information needs.
  • Existing methods may not adequately capture parental communication styles, leading to potential care discrepancies.

Purpose of the Study:

  • To develop and evaluate a tool for pediatric nurses to accurately assess parents' communication preferences.
  • To identify the extent to which nurses misjudge parental communication preferences and information desires.
  • To facilitate the integration of a validated communication preference tool into standard pediatric nursing practice.

Main Methods:

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  • Development of a communication preference tool through rapid cycle improvement stages.
  • Utilized focus groups and rapid cognitive interviews for iterative design.
  • Conducted administration ease and tool utility tests to assess practical application and accuracy.
  • A
  • needs demonstration
  • meeting presented findings to nurses.

    • Main Results:

    • The tool utility test revealed that two-thirds of nurses misjudged parents' communication preferences.
    • Approximately half of the nurses underestimated the amount of information parents desired.
    • The "needs demonstration" meeting was critical for tool adoption.

    Conclusions:

    • A significant gap exists in nurses' accurate perception of parents' communication preferences in pediatric settings.
    • The developed tool effectively addresses the need for a reliable method to gauge parental communication needs.
    • Integrating this tool into standard care can improve nurse-parent communication and patient-centered care outcomes.