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Improving operating room performance in a center of excellence
1Boston University School of Management, USA, and IESE Business School, Barcelona, Spain.
Abstract:
The financial success of centers of excellence typically depends on effective utilization of the OR. Therefore, it's important to align the strategy, structure, information and reporting systems, culture, and behavior of both entities. Moving from management based on anecdote to a data-driven process can enhance the quality of decision-making.