Interdisciplinary expectations of the medical social worker in the hospital setting

Nearly 500 physicians, nurses, and social workers affiliated with four general hospitals participated in a mailed questionnaire survey designed to compare interprofessional expectations of the medical social worker role in the hospital. As hypothesized, physicians and nurses expect the exclusive role of the social worker to be more limited to working with families, resolving social-environmental problems, and providing referrals than social workers expect of their role. In general, physicians and nurses do not disagree with medical social workers on what social workers expect to do in the hospital setting; rather, they disagree more on what social workers expect to be their exclusive role. Furthermore, it does not appear that other groups discredit either the biopsychosocial health care model or social worker competency. Instead, these groups perceive the special focus of the medical social worker in the hospital as enhancing the environmental support and resources of the patient, viewing the patient's family as part of that support system. These other groups may not understand or accept the person-in-environment focus of social work.