The factor structure of generalized workplace harassment

We describe the development and psychometric characteristics of the Generalized Workplace Harassment Questionnaire (GWHQ), a 29-item instrument developed to assess harassing experiences at work in five conceptual domains: verbal aggression, disrespect, isolation/exclusion, threats/bribes, and physical aggression. Over 1700 current and former university employees completed the GWHQ at three time points. Factor analytic results at each wave of data suggested a five-factor solution that did not correspond to the original five conceptual factors. We suggest a revised scoring scheme for the GWHQ utilizing four of the empirically extracted factors: covert hostility, verbal hostility, manipulation, and physical hostility. Covert hostility was the most frequently experienced type of harassment, followed by verbal hostility, manipulation, and physical hostility. Verbal hostility, covert hostility, and manipulation were found to be significant predictors of psychological distress.