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Using action learning to support and develop the role of matrons.
1West Hertfordshire Hospitals NHS Trust.
Summary
Action learning empowered hospital matrons, enhancing their confidence and skills. This collaborative approach enabled them to address organizational issues collectively, improving overall healthcare management.
Area of Science:
- Healthcare Management
- Organizational Development
- Nursing Leadership
Background:
- Hospital matrons play a crucial role in patient care and operational efficiency.
- Traditional approaches may not fully equip matrons for complex organizational challenges.
- Need for enhanced leadership and collaborative problem-solving skills among nursing leaders.
Purpose of the Study:
- To evaluate the impact of an action learning program on hospital matrons.
- To assess the development of matrons' confidence and individual capabilities.
- To foster collaborative approaches to addressing organizational issues.
Main Methods:
- Implementation of an action learning approach at West Hertfordshire Hospitals NHS Trust.
- A structured program of support and development for 12 matrons.
- Focus on group problem-solving and shared learning.
Main Results:
- Significant increase in matrons' confidence and abilities.
- Enhanced capacity for collaborative work on organizational matters.
- Shift from individual problem-tackling to collective, strategic engagement.
Conclusions:
- Action learning is an effective strategy for developing nursing leadership.
- Fostering collaboration among matrons leads to improved organizational problem-solving.
- Investing in matron development yields tangible benefits for healthcare organizations.