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Enhancing communication with older adults: overcoming elderspeak.
Kristine Williams1, Susan Kemper, Mary Lee Hummert
1University of Kansas School of Nursing, Kansas City 66160, USA.
Journal of Gerontological Nursing
|November 2, 2004
Summary
Gerontological nurses can improve communication with older adults by reducing elderspeak. A training program helped nursing assistants use more respectful and less controlling language, enhancing care for seniors.
Area of Science:
- Gerontology
- Nursing Communication
Background:
- Older adults are a growing population requiring specialized care.
- Elderspeak, a form of baby talk used by care providers, can convey disrespect, dependence, and control.
- Therapeutic communication is essential for effective elder care.
Purpose of the Study:
- To describe a communication training program for nursing assistants.
- To assess the program's impact on elderspeak usage.
- To evaluate changes in communication respectfulness and control.
Main Methods:
- A communication training program was implemented for nursing assistants.
- Elderspeak usage was measured before and after the training.
- Communication quality was assessed based on respect, control, and caring.
Main Results:
- The training program significantly reduced nursing assistants' use of elderspeak.
- Communication became more respectful and less controlling.
- The level of caring in communication remained equivalent.
Conclusions:
- Communication training can effectively decrease elderspeak among nursing assistants.
- Interpersonal communication with older adults can be enhanced for more respectful and less controlling interactions.
- Gerontological nurses should prioritize strategies to improve communication with older clients.