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Updated: Aug 21, 2026

Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery
Published on: March 13, 2026
"Make it just as normal as possible with humor"
1Utica College, 1600 Burrstone Rd., Utica, NY 13502-4892, USA. arieger@utica.edu
Abstract:
Perspectives on humor of families who have a member with a disability were examined using a qualitative methodology. Findings offer complex and challenging lessons for those who work with and for families of children with disabilities. I compared the traditional view that families of children with disabilities go through a constant process of grieving and sadness with newly emerging views of accepting relationships and making life as typical as possible with the help of humor.
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