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Can leadership make a difference?
Jocelyne Wong1, Robert E Modrow
1Health Administration, University of British Columbia.
Healthcare Management Forum
|November 24, 2004
Abstract:
Strong leadership is needed to reform the healthcare system in an accountable and transparent manner. This article examines the context of leadership development programs and the conditions that lead to their success as measured by effective outcomes. The article includes a discussion of evaluating leadership performance in the context of 360-degree feedback. In light of the current healthcare climate, caution should be exercised in implementing leadership training programs and the 360-degree process.
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