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Updated: Aug 20, 2026

Handling Techniques to Reduce Stress in Mice
Published on: September 25, 2021
Management. Gently does it
Jay Bevington1, Paul Stanton, Ron Cullen
1Clinical Governance Support Team.
Abstract:
Soft intelligence is information gathered from conversations, observations and experiences that allow judgements to be made. Research by York University shows that less than one in four of those interviewed used hard data to inform their judgements of NHS trusts. Sources of soft information can be direct: based on first-hand experiences; and indirect: the accounts and views of colleagues, patients, public, friends, journalists.
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