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The financial return on education programs
Abstract:
Preparing data that demonstrate the financial return on education or training programs is not an easy task. It is complex, given the usual program costs. It is further complicated by the fact that qualitative data are often important in service organizations (e.g., health care). Finding a way to express the value of programs using both quantitative and qualitative data serves educators well because it helps to build the total and whole picture of the programs and their impact. Developing standard formats such as templates for both quantitative and qualitative data will help strengthen the position of education within the organization and will aid in the demonstration of the financial and human value of the training and education programs.
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