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Development of an online, team-based programme in telecare
Lynda Atack1, Robert Luke, Duncan Sanderson
1School of Applied Arts and Health Sciences, Centennial College, Scarborough, Ontario, Canada. latack@centennialcollege.ca
Journal of Telemedicine and Telecare
|December 18, 2004
Summary
Limited training exists for healthcare providers in telecare delivery. An online, multimedia course was developed using a participatory design, involving providers to enhance telecare implementation and practice.
Area of Science:
- Health Informatics
- Medical Education
- Telehealth
Background:
- Healthcare providers often lack experience and formal training in delivering telecare services.
- The increasing adoption of telehealth necessitates adequate training for healthcare professionals.
Purpose of the Study:
- To develop and evaluate an online training program for telecare delivery.
- To enhance the implementation and practice of telecare through effective training.
Main Methods:
- A participatory design approach was employed, involving telecare providers throughout the course development.
- Content, learning activities, and multimedia materials (e.g., video) were informed by interviews and workplace observations.
- A six-week online course was created and reviewed by participants and a panel of experts.
Main Results:
- The participatory design led to a comprehensive, multimedia online telecare training program.
- Participant feedback on the prototype course was favorable, citing helpful content and learning activities.
- Expert review and subsequent revisions further refined the training material.
Conclusions:
- Involving end-users (telecare providers) in the development process resulted in a relevant and useful training program.
- The developed online course is expected to improve telecare implementation and clinical practice.
- This approach offers a scalable solution for training healthcare teams in telehealth.