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[The Crohn-Colitis care unit: analysis of the first 3 years of activity]
Gisel Fontanet1, Francesc Casellas, Juan Ramón Malagelada
1Unidad de Atención Crohn-Colitis, Servicio de Digestivo, Hospital Universitari Vall d'Hebron, Barcelona, Spain. fontanet@ua-cc.org
Objective:
To assess the activity of the Crohn-Colitis Care Unit (CCCU) and of its web site: http://www.ua-cc.org
Material And Method:
The CCCU is a unit for the education and health promotion of patients with inflammatory bowel disease and their immediate circle. It includes a coordination center with a multidisciplinary team that manages patients' requests. The main means of contact is through telephone and the Web.
Results:
After 3 years, there are 956 users registered in the CCCU, of which 87% are patients who generated more than 4,500 consultations on multiple topics. Telephone consultations account for 67% of all consultations and there are 500 users registered in the Web.
Conclusions:
The preliminary results suggest that the integral approach of the CCCU and its web site have had a significant impact on patients with inflammatory bowel disease.
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