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Related Experiment Videos

Managing the multigenerational nursing team.

Jie Hu1, Charlotte Herrick, Kim Allard Hodgin

  • 1University of North Carolina at Greensboro, School of Nursing, P.O. Box 26170, Greensboro, NC 27402-6170, USA. jie_hu@uncg.edu

The Health Care Manager
|January 11, 2005
PubMed
Summary

This study explored generational differences in nursing staff, finding no significant variations in communication or task importance. However, distinct expectations emerged regarding commitment and rewards across different age groups.

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Area of Science:

  • Workforce Management
  • Organizational Behavior
  • Nursing Leadership

Background:

  • The contemporary workforce exhibits unprecedented age diversity.
  • Understanding generational characteristics is crucial for effective management.
  • Multigenerational teams present unique challenges and opportunities in healthcare.

Purpose of the Study:

  • To analyze generational profiles within nursing staff.
  • To identify differences in characteristics, communication, and task significance.
  • To guide nurse managers in leveraging generational diversity for departmental effectiveness.

Main Methods:

  • Descriptive research design.
  • Survey of nursing staff (registered nurses, nurse technicians, nursing secretaries).

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  • Convenience sample (N=62) from medical-surgical and critical care departments.

    • Main Results:

    • Generational profiles showed both similarities and differences between groups.
    • No significant differences were found in communication styles or task significance (P > .05).
    • Significant differences observed in expectations for commitment (manager vs. organization) and performance rewards (type and timing).

    Conclusions:

    • Generational diversity impacts nursing staff expectations regarding organizational commitment and rewards.
    • Tailored approaches to orientation, training, advancement, benefits, and retirement are necessary for different generational cohorts.
    • Nurse managers must recognize and adapt to diverse generational needs to optimize team performance.