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Published on: August 1, 2019
Long-term efficacy of a checklist to improve patient education in cardiology
Catherine Bolman1, Johannes Brug, Frits Bär
1Faculty of Psychology, Netherlands Open University, Valkenburgerweg 177, Postbox 2960, 6401 DL, Heerlen, The Netherlands. Catherine.bolman@ou.nl
Insights
A FAQ checklist for coronary artery disease (CAD) patients reduced anxiety and visit length before the first cardiologist appointment. However, it negatively impacted CAD knowledge and patient engagement for subsequent visits.
Area of Science:
- Cardiology
- Health Psychology
- Patient Education
Background:
- Coronary artery disease (CAD) patients require ongoing medical management and education.
- Effective patient preparation for cardiologist visits can improve outcomes.
- Patient-doctor communication and knowledge are crucial for managing chronic conditions like CAD.
Purpose of the Study:
- To evaluate a Frequently Asked Questions (FAQ) checklist designed to prepare CAD outpatients for cardiologist visits.
- To assess the impact of the FAQ checklist on patient anxiety, knowledge, communication, satisfaction, and visit duration.
Main Methods:
- A randomized controlled trial was conducted with CAD outpatients.
- Patients received an FAQ checklist via mail at 1, 4, and 10 months post-hospital discharge.
- Repeated measures analyses of covariance were used to compare experimental and control groups.
Main Results:
- Experimental patients reported lower state anxiety before their first visit.
- The first cardiologist visit was shorter for the experimental group, but the third visit was longer.
- Control patients demonstrated greater CAD knowledge at the first and third visits.
- Patients found the checklist useful initially, but its value decreased over time.
Conclusions:
- The FAQ checklist reduced pre-visit anxiety and shortened the initial visit but did not enhance long-term CAD knowledge.
- The checklist's utility diminished with repeated use, suggesting it may not be sufficiently stimulating for ongoing preparation.
- Further research is needed to draw conclusions about long-term effects due to potential statistical limitations.
Abstract:
In a randomised controlled trial a Frequently Asked Questions (FAQ) checklist intended to prepare coronary artery disease (CAD) outpatients for a medical check-up visit at the cardiologist was evaluated. The checklist was mailed to patients in preparation to their visits after 1, 4 and 10 months following patients' discharge from hospitalisation for CAD. It was hypothesised that the intervention would result in lower state anxiety, better patient-doctor communication, more knowledge of CAD and greater patient satisfaction, while it would not result in longer visits. Repeated measurements analyses of covariance showed that experimental patients (N = 46) were less anxious before the first visit. This visit was shorter than in the controls, though the third visit was longer. Control patients (N = 59) showed more CAD knowledge than experimental patients at the first and third visit. Experimental patients found the checklist useful, though its value diminished at subsequent visits. Using the checklist thus decreased anxiety prior to the first visit and the duration of that visit, while negatively affecting knowledge. No conclusions about long-term effects could be drawn, due to the likelihood of type II and type III errors. Process evaluation indicated that the approach used is not sufficiently stimulating for patients to use as a preparation to every visit.
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